PRIVACY POLICY

I. Privacy Policy

II. Cookies Policy


I. PRIVACY POLICY

  1. Oda Life Furniture’s Approach to Privacy

1.1 The website odalife.co.uk is owned and operated by Oda Life Furniture, located at 307-309 Hertford Rd, London N9 7ET (company number 10699751) (“we”, “our”, “us”). We are dedicated to protecting and respecting your privacy in compliance with the applicable data protection legislation (the “Data Protection Legislation”). This privacy policy (“Privacy Policy”) outlines our practices regarding the collection, use, and sharing of information that identifies you or is associated with you (“personal data”).

1.2 For the purposes of the Data Protection Legislation, we are the data controller of the personal data we collect and process about you. Should you have any inquiries related to this Privacy Policy, please contact us using the details in section 12 below.

1.3 Please be aware that we use cookies to store and access information while providing access to our platform.

  1. Personal Data We Collect About You

2.1 We collect personal data from you when you voluntarily provide it to us or through our platform. This includes information you provide when you register to use the platform, create an account, set up a profile on our services, interact with other users, visit our showroom, use a device in our showroom, complete a form, provide feedback or reviews, enter competitions, correspond with us, purchase products, subscribe to our emails, or respond to surveys or promotions.

2.2 Categories of personal data we collect include:

  • Contact details: Your name, email address, telephone numbers, and addresses linked with your account.
  • Profile information: Includes contact details and other information you share when creating a profile.
  • Comments and opinions: Your comments and opinions shared on our services, feedback, and reviews, or responses to our surveys and promotions.
  • Messages: Messages you send to us or between users.
  • Payment and transaction information: Details of your purchases and the payment methods, including credit/debit card details.
  • Preferences: Your choices such as notification and messaging preferences or display settings of the platform.
  • Usage information: How you use and connect to our service, including details about your device, operating system, browser, IP address, and approximate location derived from your IP.
  • Location of purchases: We display a catalogue image of purchases on our platform by postcode, without revealing personal data.

2.3 We also automatically collect personal data indirectly from you, such as your browsing patterns on our platform and device information.

  1. How We Use Your Information
    • Contact details: To communicate directly with you via phone, email, or SMS about queries, issues, or products and services that may interest you, according to your marketing preferences.
    • Profile information and preferences: To provide and tailor our services to your preferences.
    • Payment and transaction information: To process payments and analyse your transaction history to suggest potential products of interest.
    • Usage and location information: To optimise our service presentation and personalise your user experience based on your approximate location.
  2. Information We Share With Third Parties
    • Our users and group companies: To facilitate interactions as part of our service.
    • Service providers and partners: To support business operations and marketing efforts.
    • Legal and safety reasons: To comply with legal requirements or protect the rights and safety of others.
  3. Marketing and Advertising
    • Email marketing: We may contact you with promotions or products of interest, with options to unsubscribe.
    • Third-party advertising: We may share anonymized data with partners to display relevant advertising.
  4. Storing and Transferring Your Personal Data
    • International transfers: Your personal data may be stored or transferred internationally, with appropriate safeguards.
  5. Your Rights
    • Access and control: You have rights to access, rectify, or delete your personal data, among other controls.
  6. Retention of Information
    • Retention period: We retain your information as long as necessary for business purposes or legal requirements.
  7. Third-Party Links
    • External platforms: Our platform may contain links to third-party platforms with their own privacy policies.
  8. Changes to This Policy
  • Updates: We may update this policy and will notify you of significant changes.
  1. Notice to You
  • Communications: Information may be communicated via email or notices on our platform.
  1. Contacting Us
  • Contact details: For any questions or requests regarding this policy, contact us at info@odalife.co.uk or Oda Life Furniture, 307-309 Hertford Rd, London N9 7ET, Attn: Privacy Manager.

II. COOKIES POLICY

  1. Summary
    • Explains what cookies are and how Oda Life Furniture uses them on odalife.co.uk.
  2. What Cookies Are Used For
    • Enhancing site navigation, remembering your preferences, and improving your browsing experience.
  3. Types of Cookies Used
    • Various categories including strictly necessary, analytics, functionality, advertising, and social media cookies.
  4. Cookie Duration
    • Session vs. persistent cookies and their respective durations.
  5. First and Third-Party Cookies
    • Explanation of cookies placed by us and third parties.
  6. Managing Cookies
    • Guidance on how to manage cookies through your browser settings.
  7. Changes
    • Notifications of updates to the cookie policy.
  8. Questions
    • Contact info@odalife.co.uk for inquiries regarding our cookie usage.
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